FAQQuestions and Answers

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  • How much are your tours? +

    On average it works out about $230 per person per day. Read More

  • What's included in the tour price? +

    DAY TOURS: Honda XR250R, riding gear, pick up from hotel, petrol, lunch, drinks, ticket for temples, English speaking guides, sweeper for groups of more than four. / TWO DAYS OR MORE: airport transfer, HONDA XR250R, riding gear, petrol, twin accommodation, entrance and river crossing fees on riding days, English speaking guides, full support throughout the tour, sweeper for groups of more than three.

  • What's not Included in the tour price? +

    DAY TOURS: personal insurance, bike insurance, bike Damage, flights, visa, personal expenses, Angkor Temple pass. / TWO DAYS OR MORE: food, drink, personal insurance, bike insurance, bike damage, flights, visa, personal expenses, Angkor Temple pass.

  • How can I pay? +

    We will require a non-refundable deposit of [minimum] $150 per person, which you can pay either by bank transfer via Stripe or PayPal. The remainder can then be settled with cash on arrival. At present we don't have a credit card machine.

  • What about Malaria? +

    Malaria is a problem in Cambodia, and precautions should be taken especially if venturing into jungle regions, which you will be with us. Bring mosquito spray and take a course of anti-malarials if you feel it is necessary. However if you only plan to stay in Siem Reap for a day tour you will be fine. There is no Malaria in Siem reap or Phnom Penh.

  • Are there any landmines ? +

    There are an estimated 5 million landmines still scattered around Cambodia, however most of them are along the border, but remain a risk everywhere. However we will be riding on well used trails and will avoid the high risk areas. Read More

  • What about security? +

    Cambodia suffered a long period of civil unrest due to the Pol Pot Period and the entailing civil war. However the civil war ended over 17 years ago, and peace has come, but you will find dirt-biking here very different to other countries, and there are many reminders of the war all over the country. You will probably see Landmines signs on some of the routes we traverse. Each year we do research to find out about general security in the ares we visit and which roads are still safe in regards to mines, as mines do tend to shift in the monsoon. KICKSTART only travels on well used trails that are known to be safe. In regards to general security Cambodia is safe and tourism thrives here. However like with any where in the world tourists are a target for petty crime and it is wise to remain vigilant. Read More

  • What shall I bring with me? +

    We provide riding gear, including helmets, knee pads, boots, body armour, gloves and riding gear. This is limited to smaller groups though. However if you are a serious rider we recommend bringing your own riding gear as comfort is essential on the longer tours, especially with regards to helmets. We have tools, spare parts and first aid kits so you don't need to worry about that. Unless you choose the support vehicle option, we recommend you travel light with a medium sized backpack, that has a hydration system [CamelBak etc...] This is essential as it gets very hot here especially when we're in the rainforest. If you forget we have 3 litre ones for sale at the KICKSTART shop. Some other items you may consider; sturdy footwear/riding boots, long-sleeved T-shirt or biking jersey, combat or biking pants, helmet, gloves, goggles, mosquito repellent, sunscreen, a bum-bag (fanny pack) for small items [camera etc], change of clothes for the evenings; shorts or light weight trousers,t-shirt or light weight top, a pair of flip-flops (thongs) for evenings, bandanna, scarf or dust mask to cover your mouth [especially during the dry season] ,spending money,$20 and a passport copy & photo for your visa on arrival, plastic bags or bag liner for clothes, money etc during the rainy season, torch, a photocopy of your travel insurance, small first aid kit

  • How should I carry my stuff? +

    If you are not taking a support vehicle we recommend you travel light with a medium sized backpack, that has a hydration system; 3 litres is more than enough to sort you out on the road, and there will be frequent places to top up. Make sure it has a rain cover to keep your belongings from getting wet and dirty. You don't need to bring many clothes as there are places to do laundry on the way.

  • Where can I keep my luggage? +

    If you decide to use the support vehicle option, then in the support vehicle. This way you will have clean clothes after those long days riding. You can also bring a change of riding gear, which is not a bad idea on longer tours. If you decide not to use the support vehicle, then you can keep your luggage at the kickstart office, or if the tour ends in another area of the country, we will send the bags ahead to your hotel.

  • Is there a support vehicle? +

    For longer tours many groups like to get a support vehicle. This is good if there are any breakdowns, and we can bring a SPARE BIKE. There will also be room for all the spares we may need. You can leave all your personal belongings, clothes, laptops etc in the truck [nice after a long day on the trails] We also have space in the car for an esky so you can be sure of refreshments on the tour and nice cold beers at the end of the day! Price is $200 per day.

  • Do you provide insurance? +

    We don't provide health insurance or personal injury insurance. We strongly recommend that you get insurance that covers medivac and hospitalization. You will especially need to check with your insurance company about driving licenses as some companies require local licenses, others require home licenses, and others will accept an international license. You will need to check the fine print of your insurance to make sure of their policy regarding engine size and licenses. Your policy must cover engines of 250cc and above.

  • What are the hospitals like? +

    The quality of healthcare is generally not good here, and although there are some good hospitals in Phnom Penh and Siem Reap, hospitals in general are not desirable. For minor accidents there are a handful of clinics that can sort you out. Anything major it is recommended to get to Thailand asap. Hopefully it won't come to that, but you must be prepared. It is essential to have good health insurance that will cover you in case of accident and emergency treatment/medivac. Read More

  • Do I need a driver's licence? +

    Most of the time we aren't riding on roads, so not having a local license with you is rarely an issue in Cambodia. It can be an issue for travel insurance companies though as some require local licenses, others require home licenses, and others will accept an international license. You will need to check the fine print of your insurance to make sure of their policy regarding engine size and licenses.

  • What bikes do we ride? +

    We choose the Honda XR250cc as our main tour bike. They are strong, sturdy and reliable. Not too much for beginners and you can have enough fun on them if you are an experienced rider. For enduro enthusiasts, as an upgrade, we offer the Yamaha WRF, Honda CRF and KTM EXC, 250cc [an extra $60 a day] and 450cc [an extra $80a day]. These bikes are light, loads of power and the performance is great. Read More

  • How much are the bike upgrades? +

    For all 250cc machines [WRF/CRF/KTM] the price per dai is an extra $60. For all 450cc machines [WRF/CRF/KTM] the price per dai is an extra $80. The Honda XR400 is an extra $40 a day. Read More

  • Do I need experience? +

    Experience is always good, but our tours cater for everyone from the complete beginner to experienced enduro enthusiasts. If you visit our CUSTOM TOUR page and let us know what you are interested in, we can tailor make the perfect tour for you.We also have courses that offer training for people new to clutch driven bikes, and off-road riding techniques for those who have only ridden road bikes. Read More

  • When is the best time to come? +

    The best time to come is November through to February, as the monsoon is over, but it is still relatively cool. The hot season starts at the end of March, the hottest month being April. However in recent years it has got hotter. This time of year it gets very dusty, which all adds to the Cambodian off-road experience, but the heat can be a bit much for some riders. The monsoon normally begins around June, but has been later in recent years. We can still do tours during the monsoon, but they are limited to certain parts of the country. If you don't mind getting dirty and want more of a challenge this certainly a good time to come. The Cardamon Mountains [Western Tours] becomes impassable between August and November. After this though it does dry up enough to ride most trails. If you are interested in the cultural side of things click on the link below to find out about the many festivals throughout the year; you can book your tour to coincide with whatever interests you. It can be very interesting experiencing this on a tour as different provinces celebrate in their own way, so you will get a more diverse perspective on things. Read More

  • What about the riding conditions? +

    The great thing about riding here is the massive choice of terrain. From red graded roads to technical, rocky hill-climbs, we have it all. On most of the longer tours you will have sand, mud, technical hill-climbs, great single track and more. Again we consider your level when deciding what routes to take. Generally speaking though, Cambodia is a very flat country, which is covered in lots of sandy single track which winds through the rain-forest and dusty, red graded roads. This all turns to mud and bogs in the wet season...great fun! If you want more technical riding, we recommend our WESTERN TOURS through the Cardamon Mountains. Click on the link below to see what the conditions are like. Read More

  • Where will we stay? +

    Accommodation ranges from Boutique Hotels in the cities and comfortable hotels in provincial towns, to smaller guesthouses and home-stays in villages. there are also options for camping in the jungle with either hammocks or tents.

  • What will we eat? +

    Food is not included in the tour price which gives you more freedom in what to choose. You may not always feel like eating what we provide every day! You will be eating mainly local Khmer food throughout the tour, and your guides will provide only the best Cambodia has to offer. There is no better way to be introduced to the local cuisine! Through KICKSTART you can be guaranteed an authentic Khmer dining experience. In larger towns and cities there will be places where you can have western food if you wish, especially in Phnom Penh and Siem Reap, where there is a large choice of good quality food......And don't forget the fried spiders!!! Read More

  • I am a vegetarian +

    Do not worry We will make sure that you get well fed. Cambodian food uses lots of vegetables, eggs and tofu as well. Traditionally there are lots of vegetable dishes in Cambodian food. Many meat dishes can be made with tofu instead.

  • What currency shall I bring? +

    In Cambodia you can use US Dollars as well as Cambodian Riel. However, we recommend you bring USD only; there is no point changing money beforehand. If you want some local currency then you can get us to change for you. There are many ATM's that dispense US Dollars in all major towns and cities,but it is a good idea to have some riel for smaller items you may want to buy, but only change smaller amounts. General rule of thumb; if you are asked for dollars; pay in dollars, if you are asked for riel; pay in riel.

  • Changing Money? +

    The exchange rate fluctuates around 4000 Cambodian Riel to 1 USD. If you want to change money there are many exchange places throughout Cambodia, especially in the markets. We can change money for you if you need it, but while you are on the trip everything is taken care of for you, so you won't need to worry about this. We don't recommend changing money at the airport as the exchange rate is terrible. ATMs also dispense in Cambodian Riel.

  • Where do I get Visa? +

    You can get your visa on arrival at the airport. The price is $20USD for a one month visa. You will also need a passport photo and a copy of your passport.

  • What should I be aware of culturally? +

    Cambodia is a very traditional culture. We have outlined some of the more important things to think about that will probably affect you on a trip with us.>When visiting temples especially, shoulders and legs should be covered, and hats removed. >If you are invited into someones home you should remove your shoes. >As Cambodia is a Buddhist country you shouldn't touch someones head as this is seen as a sacred part of the body., and is very rude. Likewise, you shouldn't point your feet at people especially the elderly or statues/images of the Buddha, as the feet are considered the dirtiest part of the body. Click on this link to get more detailed information of what to do, and what not to do during your visit: Read More
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Terms & Conditions

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Terms & Conditions

How to Book

Once you have chosen your itinerary we will send you your final invoice. To secure a booking we require either a non-refundable deposit of 20% of the tour price or $150 per person, whichever is the greater. This can be paid by Bank Transfer or Stripe via the website. The remaining balance can be paid in cash on arrival. Please note: when paying by credit card, a fee of 1.2% is applicable.

Cancellation Policy

Should the client wish to cancel, cancellation charges will be imposed. These are calculated from the day written or verbal notification is received by the Company or their authorized travel agent as a percentage of the total tour price per person cancelling, including surcharges, bank fees and currency exchange fluctuation. The cancellation charges shown below are those which will apply to most tours.

56 or more days before tour starts – retention of deposit

55-42 days before tour starts – 30% of the cost of the tour

41-28 days before tour starts – 60% of the cost of the tour

27-14 days before tour starts – 90% of the cost of the tour

Less than 14 days before tour starts – 100% of the cost of the tour.

 

Bike Damage/Loss Of Equipment

Unfortunately, due to the nature of riding bikes, accidents do happen and damage does occur. We will require either a cash damage deposit of 500 USD for the Honda XR250R / 750 USD for the Yamaha WR 250/450 and other upgrade bikes, or the rider's passport to be deposited before the start of the tour.

Basically; if you break something on the bike you are riding for the tour and the fault is yours, you will have to replace that part. The same applies to any lost part or piece of riding gear. We will give you a motorbike in good condition for your tour [and the necessary riding gear] and we expect it be returned in that same condition for the next customer who rides it. If there is any significant damage under your care, your deposit will be used for the necessary repairs/replacement of parts.

Your deposit will be refunded in full at the completion of the tour provided no damage has occurred to the motorcycle. If damage has occurred and repair costs are less than deposit amount, then the difference between the repair cost and the deposit will be refunded.

 

Disclaimer

I recognize that there is an element of risk in dirt biking. Knowing of the inherent risks (such as, but not limited to, exposure, snake bites, equipment failure, hazards of the road, traffic accidents, changing weather conditions, etc) and rigors required of said activity, I certify that I am fully capable of participating in the said activity. Therefore, I assume full responsibility for myself, for bodily injury, death and loss of or damage to personal property and expenses thereof. I possess at least the following prerequisites for participating in this activity:

a. I know how to ride a dirt bike;
b. I am in good mental and physical health.

I accept for use, as is, the equipment in good condition and accept full responsibility for care of equipment while in my possession. I agree to deposit my/our passport[s] or leave a cash deposit with KICKSTART DIRTBIKE ADVENTURES as insurance in case of any damage to property. I will be responsible for the prompt replacement at full retail value of all equipment not returned or damaged, other than reasonable wear and tear. I certify that all instruction on the use of equipment has been made clear to me and I understand the function of the equipment.

I indemnify KICKSTART DIRTBIKE ADVENTURES, it’s officers, employees and agents from any action including negligence, related to these risks and dangers. I understand that third party insurance is not included in the tour, but is available as an extra. These terms shall serve as a release and assumption of risk for myself and anyone that accompanies me.

I HAVE READ THE ABOVE WAIVER AND RELEASE AND BY BOOKING IT I AGREE TO EXEMPT KICKSTART DIRTBIKE ADVENTURES FROM LIABILITY FOR PERSONAL INJURY, PROPERTY DAMAGE, OR WRONGFUL DEATH BY NEGLIGENCE OR ANY OTHER CAUSE.

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